After my 31st Blue Screen Crash just now, I just have to let off some steam and ventilate here.
Since Nov-2009, I have had 31 blue screen crashes. Everytime the culprit is always win32k.sys.
Here’s the extract of an analysis report (generated by WhoCrashed):
On Mon 4/12/2010 1:52:23 AM your computer crashed
This was likely caused by the following module: win32k.sys
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF960000AB890, 0xFFFFF88009226450, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Dump file: C:\Windows\Minidump\041210-19515-01.dmp
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.
I logged a report (SRX1118765656ID) with Microsoft Support. They initially told me the culprits were my 32-bit applications:
1. Firefox
2. Vim
Then I upgraded Vim to the 64-bit Vim.
But the crashes continued unabated and it could happen when I click on anything, be it Vim, Firefox and sometimes even Microsoft Excel XP !!
Microsoft Support has been working at the problem since Dec-2009 and has no solution at all besides asking me to reinstall Windows 7 on my laptop. I have plenty of applications installed on my laptop and reinstalling will take too long and I will have to get a spare machine to keep a copy of my system for backup. In many cases, reinstalling is not a solution at all. I told the Support staff that and after that he does not even bother to respond anymore.
As far as blue screen crashes go, I have had more in the 6 months I have with Windows 7 than in the 8 years I had with Windows XP !
I would have switched to another operating system if I am not so attached to so many applications that work on only Windows.
This is a very good reason why a Windows-only world is BAD for for everyone !
Update on 20-Apr-2010:
32nd crash today – today’s happened when I was using Excel.
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